Complete Learning Ltd

About Complete Learning:

Began in Nov ‘97 – owned by Richard Lown – sales and management experience: Xerox, IBM, CASE, Scientific Atlanta (UK, US, Europe, Middle East)
Sales Consultancy – specialise in sales improvement programmes to clients in ICT sector that include BT and Cisco Systems…..both of these organisations clients of Complete Learning for over 10 years.

Our approach:

Not traditional classroom training which often fades back in the workplace
Focused on real-life deals using Sales Clinics methodology created by Richard Lown
Help support sales teams ability to apply professional selling skills and thinking on a routine basis

Implementation Process:

The Complete Learning Sales Clinic process is transferred to sales teams through a structured accreditation process. Sales managers own the process and Complete Learning conduct regular reviews and feedback to management to confirm progress.

Target Audience: All Sales and Sales Management

Goals:

Enhance sales teams ability & confidence to compete & win more business in a highly competitive environment
Support and reinforce sales processes and procedures that sustain improved performance (e.g. qualification, forecasting, managing the sales cycle)

Objectives:

Target key deals and competitor threats – develop the strategy and tactics to accurately qualify what needs to be done to win, or qualify out
Reinforcing sales confidence to win
Support best use of budgets by delivering a measurable result

Outcomes:

Improved win rates – see evidence in BT over last 3 years
Winning the right deals
Improved sales plans, clearer way forward - better more accurate forecasting

How major clients have benefited from Sales Clinics:

Competitor Awareness

More effective application of
Competitor Intel

Targeting intelligence to develop winning strategies and tactics

Better use of Marketing Programmes and Campaigns (How to Win
against Competition)

Better Equipped to Win when up against strong Competitors

Governance and Behaviour

Sales Management able to offer effective direction

Supports the adoption of other Sales Tools (Forecasting, CRM tools)

Better utilisation of
resources– e.g. bid/no bid

Improve Control, Better Resource Management

Measurement

Sales Reporting (information
on deals, why won/lost,
competitor threats

Better Proposition Positioning

Customer Feedback

How to win – learn from losses – improve process

Are you considering a CRM system to improve sales operations
but are finding most solutions too difficult to use, or too costly to acquire?

Take a look at the Landslide's Sales Production System and combine

sales process consistency

on-demand sales performance technology

and access to live personal sales assistants

and build a sales organisation with professional sales process
that improves forecasting and sales results

Complete Learning is a Landslide Sales Partner
For more information on Landslide: www.landslide.com

Contact Us:

Complete Learning Ltd

1 Jephson Court
Tancred Close
Leamington Spa
CV31 3RZ

Call Us: +44 (0) 1926 430 531
Fax Us: +44 (0) 1926 424 846

richard.lown@completelearning.co.uk